What to expect: When you purchase a subscription to a digital edition, you will receive an email confirming your access within 24 hours. The email will come from AISC Orders (orders@aisc.org), so be sure to check your spam folder. The email includes a summary of the terms of your subscription. The expiration date is also included in the watermark visible on every page of a digital edition. The watermark also shows the name and ID number of the user.

Secure Link: Access is provided via the "Digital Access" link to the left which links to the shortcut aisc.org/digitalaccess. You may have to authenticate with your AISC login credentials to access your documents. 

Web Viewer: The document displays in a web viewer with PDF-like functionality. Access is tracked via a browser cookie. If multiple users have logged into their AISC accounts using your browser, you should close all browser windows and start with a fresh browser session to avoid authorization issues.

Bookmarks, Notes, and Annotations: The web viewer contains annotation tools for text, comments, highlighting, drawing, etc. When connected to the internet, annotations are saved into your profile and are accessible on any device you log into.

Multiple Devices: Digital editions may be used by a single user on up to six devices. Each browser used to access the product counts against the device total. Devices are tracked via browser cookies, so using multiple browsers on one computer will count as more than one device. If you run into device limit issues during your subscription, simply email us at orders@aisc.org to have your device limit reset.

PDFs: We do not offer our digital editions in PDF format. PDFs are available via our authorized reseller partners listed on the publications customer service support page. However, you may access a browser-based version of the document offline. See below.

Offline Access: While you are in the web viewer, use the save function (floppy disc icon in upper right). This saves the encrypted document to your web browser. You will have six weeks of access offline before you will prompted to log on again. Clearing your browser cookies may disable offline access until you download the document again.

Printing and Screen Captures: Printing is not available and screen captures are restricted. When you browse away from the digital edition view, the screen will blur. 

Multiple Users or Site Licenses: We currently only offer subscriptions tied to individual users. If you are looking to license more than 10 individual users at your firm, please contact orders@aisc.org with details and we may be able to arrange for bulk pricing. For more robust enterprise-level access using PDFs, visit our authorized reseller partners listed on the publications customer service page.

Refunds: Subscription-related purchases are non-refundable. 

Questions: For questions not answered above, email AISC Orders at orders@aisc.org. You may also call us at 800.644.2400 or 312.670.2400, option 5.